Get Real Insight Into Thousands of Hotel Reviews In Under 1 Second

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With Blaze
your hotel team and potential guests can get real insight into thousands of hotel reviews in under 1 second

The Blaze internal discovery platform for hotel management teams especially made to boost guest experience, sharpen marketing strategy and provide clear insights to make informed decisions quickly.

The Blaze widget for potential guests is tailor-made to implement on hotel websites in order to attract more guests and increase onsite bookings.

Consider this
96% of guests believe reading reviews is essential to booking decisions.

[According to a Tripadvisor Report]

Since guests often feel that reviews on a hotel's website might not be entirely trustworthy, it has reinforced OTAs’ leading position, as people inherently trust peer reviews.

Discover 100% of all your guests' feedback in under 1 second

We are not satisfied with the general score and sentiment. Blaze dives deep into all the layers of the reviews and pulls out ALL the aspects and opinions of your guests so you can see the real picture.

Statistics general overview
  • Discover trip types, languages and season statistics
  • Identify more than 6,000 aspects from over 2,000 reviews
  • Total negative and positive aspects
Statistics general overview

Aspects by category, trip type and season

  • Provide the top 15 positive & negative aspects and opinions
  • Data driven : Prioritize your tasks according to specific numbers
  • Discover your marketing opportunities
Aspects by category, trip type and season

Free search for any aspect or opinion

  • Discover the real reasons for your guests compliments & complaints
  • Filter by sentiment, category, season, trip type and date
Free search for any aspect or opinion

Yearly categories overview performance

  • Overview of positive and negative yearly summaries for each category
  • Compare user ratings to reviews aspects of sentiment
Yearly categories overview performance
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How can your hotel get a plethora of authenticreviews that guests know they can trust?

That’s why we created the
Blaze Website Widget

An integrated third-party widget designed for hotels striving to enhance their guests' experience.

Using AI models, we are impartial to the content or score of the reviews we scan. That means an algorithm does not push reviews to the top (or bottom). We factor in every review, and results are always shown free of bias.

Our intuitive dashboard presents results clearly, allowing future guests to filter by category and trip type, ensuring they find the perfect match for their needs. Blaze offers you the advantage of transparency, giving your guests clear insights to make informed decisions quickly.

What does
our technology do?
Comprehensive
Review Analysis
We tap into thousands of reviews from major booking sites, accurately presenting guest sentiments.
Intuitive Dashboard
Clear, easy-to-navigate results mean guests don't need to juggle multiple reviews or retain that information mentally.
Tailored Searches
Guests can filter by category and trip type, ensuring they find accommodations that align with their specific needs.
Immediate Clarity
We offer guests a snapshot of 2 key features- “sentiments” and “trends” to quickly provide them with the insights they need to make informed decisions.
Daily Updates
Guests and hotel team always have access to the latest feedback on your hotel
Trustworthy & Impartial
An integrated third-party widget offers a superior booking experience and positions your hotel as a trustworthy, transparent and guest-centric destination.
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