Ron has over 40 years of experience in the hotel industry and co-working space and he will share with us his insights and recommendations for guest experience managers and general managers.
16 Oct, 2024 Continue reading
This time we wanted to find out why guests complain about breakfast so you can make sure your hotel covers all the aspects guests care about.
15 Oct, 2024 Continue reading
Guest feedback is a goldmine of information that can be used to refine hotel operations and elevate the guest experience.
13 Oct, 2024 Continue reading